Medical Office Assistant

Train for a career as a Medical Office Assistant in Surrey, BC, developing essential skills in medical office administration, patient communication, scheduling, and healthcare office support.

Program Description

This 320-hour Medical Office Assistant (MOA) program prepares students for administrative and clinical duties in a medical office or healthcare environment. Students will develop the skills needed to communicate accurately and professionally with medical professionals and patients, demonstrate knowledge of medical office procedures and time management, and apply medical terminology.

Throughout the program, students will gain a strong understanding of computer use in a medical office environment, perform computerized medical billing tasks, apply medical office guidelines and standards, and gain real-world experience through a practicum. Students will also learn about the medical and legal aspects of the healthcare industry.

General Admission Requirements

  • High school diploma, General Education Development (GED), or BC Dogwood Diploma.

  • Minimum age of 19 for applicants without a high school diploma or equivalent educational qualification.

  • Applicants must provide evidence of a negative tuberculin test, taken no more than six months before the date of application (or evidence of an appropriate follow-up if the test was positive).

  • A criminal record check clearance from the B.C. Ministry of Public Safety and Solicitor General’s Criminal Records Review Office.

  • English proficiency, either through prior education at grade 10 level or higher or by passing an English language assessment (IELTS 5.5 or equivalent). Adequate English language skills are essential for success, as the program is taught in English.

Upon completion of this program, graduates will be equipped with the skills and knowledge to work as:

  • Medical Office Assistant in medical clinics
  • Medical Office Assistant in dental offices
  • Medical Office Assistant in orthopedic clinics
Delivery Method(s)

Indicate how the program is delivered

In-class instruction: 100% hours of instruction delivered in a classroom or other setting, where instructors share the same physical space as students.

Distance education: 100% hours of instruction, excluding work experience hours, if applicable, delivered remotely from a BC location.

If distance or combined delivery is indicated, the online components are:

Synchronous, meaning students attend classes virtually in ‘real time’ with instructors and classmates.

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